Support at Home
Helping you live independently at home.
As we get older, many of us need a little extra support to continue living safely and independently at home. The Australian Government’s Support at Home program provides funding for eligible older Australians to access personalised care and services that help them remain connected to their community and maintain their independence.
At 3Bridges, we work with you to create a personalised support plan that fits your goals, lifestyle and changing needs. Whether you need a little help each week or more comprehensive support, we’re here to help you live well at home.
Together, we’ll help you live confidently and independently in your own home, with support that’s centred around you.
Support Levels
Support at Home provides funding based on your assessed care needs. Rather than the previous four Home Care Package levels, the program now offers eight ongoing funding classifications, allowing support to be more closely matched to your individual needs. People with lower care needs receive a smaller funding allocation, while those with more complex needs receive higher levels of support. Additional short-term funding may also be available for restorative care, end-of-life care, assistive technology and home modifications where eligible.
No matter your funding level, our team works with you to ensure your services are flexible and tailored to your goals.
How 3Bridges Supports You
At 3Bridges, we know that everyone’s needs are different. That’s why we take the time to get to know you, understand what’s important to you, and create a support plan that fits your lifestyle.
Your dedicated Care Partner
When you choose 3Bridges, you’ll be matched with a dedicated Care Partner who will be your main point of contact.
Your Care Partner will:
- Get to know you, your goals and your support needs.
- Work with you to make the most of your Support at Home funding.
- Develop a personalised care plan that reflects what matters most to you.
- Coordinate your services and appointments.
- Regularly review your support and adjust your services as your needs change.
- Be there to answer your questions and provide ongoing guidance.
A personalised approach to care
Your support isn’t one-size-fits-all. Together, we’ll build a package of services that helps you stay independent, safe and connected to your community. As your circumstances change, your Care Partner can work with you to adjust your services, ensuring you always receive the support that’s right for you.
A team of trusted professionals
Behind your Care Partner is a dedicated team of experienced professionals working together to support your health and wellbeing.
Depending on your needs, your care team may include:
- Registered Nurses
- Allied Health professionals
- Personal Care Workers
- Domestic Assistance staff
- Social Support staff
More than a service provider—we’re your partner in care.
We don’t just arrange services. We build lasting relationships with our clients, taking the time to understand your goals and adapt your support as your needs change. With one dedicated Care Partner coordinating your care and a team of experienced professionals behind them, you can feel confident knowing someone is always looking out for you.
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We want to hear your feedback
Please feel free to give us feedback whether it is a complaint, compliment or a question. 3Bridges welcomes any form of feedback, as this is a means of improving our services, supports and systems.
Get involved
Imagine helping the people in your community when they need it most.
We collaborate with many wonderful volunteers and community partners whose shared passion and financial contributions make an incredible difference in the lives of many families.
Visit Volunteer at 3Bridges or Contact us using the button below to find out more.
Contact us Today!
Email: clientconnections@3bridges.org.au
Have a question? Or need assistance?
Connect with us today!
Our friendly Client Connections team is available from 9 am to 5 pm Monday to Friday to assist via email or phone.
